Don't Shoot The Messenger

Episode 6: Sorry seems to be the hardest word - communicating during a crisis with Rod Cartwright

December 18, 2020 Vicki Marinker/Rod Cartwright Season 1 Episode 6
Don't Shoot The Messenger
Episode 6: Sorry seems to be the hardest word - communicating during a crisis with Rod Cartwright
Show Notes

In this episode of Don’t Shoot The Messenger, I talk with Rod Cartwright, corporate reputation and crisis communications expert about:

⭐️ The ‘impossible privilege’ of working on one of the most intense global crisis the airline industry has ever experienced.
⭐️ How history will judge the COVID communicators.
⭐️ The value of a proper apology.
⭐️ The definition of a Rodism.