In this episode of Don’t Shoot The Messenger, I talk with Rod Cartwright, corporate reputation and crisis communications expert about:
⭐️ The ‘impossible privilege’ of working on one of the most intense global crisis the airline industry has ever experienced.
⭐️ How history will judge the COVID communicators.
⭐️ The value of a proper apology.
⭐️ The definition of a Rodism.